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"only issue on stairs is a smaller head with a brush bar would be better"

"the only problem is this is sold as a dogs & cat cleaner but there is no easy way to remove the hair on the brush as this is the dog cats hair collect there "

"still it does not pick some thgs at edges different levels or in stairs as keeping changing the heads is time consuming"

"another one the cord retraction has stopped working don't buy this"

"you have to change the heads to do carpets and hard floors which is a slight faff but you get used to it and it is a bit heavy which doesn’t bother me but might be a bit difficult for an older or frail person"

"however as soon i saw this particular model i knew it wouldn't be suitable"

"miele will not change the filters for free even under warranty"

"i am expecting it to last a very long time"

"it was loud inefficient and emptying the bagless container makes an awful mess if you're not careful"

"i'm deeply disappointed"

"extremely disappointing and i wouldn’t buy again"

"after 2nd use the hoover smelt awful"

"the spin cat and dog head clogs easy and is notoriously difficult to clean scissors and pulling off hard "

"german quality so many model options quite confusing"

"really bad design"

"absolutely appalling!"

"does not collect any hair and leaves little trash"

"just hate it!"

"noticed one day when dragged foot across carpet how much the dyson wasn't picking up"

"the handle is unwieldy being in "y" shape and the extension system on tube gave me purple velts on my fingers when it looses grip"

"i found it very difficult indeed to manoeuvre dragging the very heavy body around after me and this kept getting stuck in doorways"

"the small brush head is not much use as it's built into the handle so has limited reach but that's the only gripe"

"sadly my old cat and dog miele succumbed to the shameless neglect of a bad owner"

"not a massive problem as you can switch it on off in the normal way at the vacuum but does defeat the idea of the wifi switch at the handle if you have two operating at the same time i guess this won't apply in the majority of cases"

"the plastic adjustment for the length of the metal suction pipe is in a very dangerous position"

"it vents out from the rear side and not the back which has the occasional annoying result of blowing away any pile of dirt you may have pre swept"

"only disappointing thing is it is very cumbersome not as easy to lift and turn a lot more solid hose which does not bend as well as the old style"

"it’s an amazing beast but having been use to the dyson animal a nifty little creature to then try to move this around in a small flat with osteoarthritis it’s hellish"

"this bagless version is ok but with some significant flaws over the c3 down side not as powerful sucking up dirt"

"i found it very awkward indeed to use"

"wirth five large furry dogs and their huge muddy paws it's quite a challenge for any vacuum cleaner here"

"just yesterday i vacuumed the house and when i pulled out the dust collection container to go empty it the catch failed and the entire content of the container spilled onto my living room carpet"

"the item delivered broken"

"the dyson vacuum lasted 2 years this cleaner one week before showing faults"

"i naively thought that surely by now miele would have improved this massive flaw but they haven't"

"it’s so much lighter than the old feeble dyson"

"bought this as our dyson upright was proving frustrating and useless over rated junk"

"i accidentally ran over its own lead once and now the spin function on the head has completely broken"

"it follows you faithfully which sounds obvious but the samsung we are getting rid of didn’t"

"auto clean didn't turn itself on but i had a feeling like the floor head didnt stick as much as it was to the carpet"

"only disappointing thing is it is very cumbersome not as easy to lift and turn a lot more solid hose which does not bend as well as the old style"

"the little brush attached to the pole is very stiff atm to seperate and my friend reports that hers doesn't stay up locked any longer so time will show what will happen to mine"

"the wheels make it very easy to drag along the power cable is quite long and the variable settings are useful for carpets versus hard floor"

"its also quite bulky and awkward to use and spare parts are expensive"

"it feels like it puts a strain on your wrist and seems somewhat awkward"

"it is rather bulky and on the heavy side cardio and weightlifting while you clean the house"

"also the removing and reinserting the bin is not easy and simple not saying it's difficult but it's not forgiving if you position it slightly wrong so not making it easy"

"it is fairly heavy but it does the job"

"and the instructions for cleaning the different filters are hopelessly complicated involving using only water for some parts but not others make sure you don't use detergent on this as it will permanently damage it etc nightmare"

"those henry users know they like to bash around and get stick on door frames etc!"

"the vacuum is very heavy not suitable for stairs very rigid plastic so didn't seem it would last"

"the suction hose holder is only accessible when the vacuum cleaner is flat on the ground and not like the last miele cat and dog when it was on its end which is much more space efficient"

"the crevice device is solid with no silly holes in it like my old vax model"

"still wouldn’t swap back as this is just a minor issue"

"vacuuming is never going to make it onto my list of favourite things but this miele blizzard cx1 makes very light work of an unpleasant task"

"i never bothered to buy worn out filters"

"it was very painful and this is coming from a guy who has quite a pretty decent pain threshold!"

"but i'd avoid miele in the future because of the poor customer service"

"cons: use of brush attachment on the nozzle is extremely awkward and is useless on small difficult to access or enclosed areas"

"well i contacted customer services and explained that almost all of my home cleaning products washing machine dishwasher tumble dryer are all miele and i was not happy with this vacuum"

"absolute rubbish"

"i then had to check the manual online and smelly hoover is a constant refrain"

"there is also nowhere onboard to store the most useful accessory the dust attachment"

"that niggle aside it's the vacuum i should never have given up the old miele cat and dog but probably better as it's quieter"

"i then had to check the manual online and smelly hoover is a constant refrain"

"i used the flat head tool on my kitchen the suction on this machine is fabulous and the rotary turbo tool on my carpets and pics show what came up i am not sure how to attach these to my review but like i said bearing in mind it was freshly cleaned and vacuumed with my old hetty big handful clumps of hair and dirt came out!"

"from the first use of hoovering and emptying the 'handy bagless' compartment which has barely functional latch it emptys all over the carpet repeatedly "

"the brush collects hairs from the carpet but does not suck them in you need to remove the tube and bend to hoover them"

"when you do put the brush down you can push it forward along the carpet however bring it back it often doesn’t stick to the carpet so jitters back"

"it was loud inefficient and emptying the bagless container makes an awful mess if you're not careful"

"only issue on stairs is a smaller head with a brush bar would be better"

"the plastic adjustment for the length of the metal suction pipe is in a very dangerous position"

"it really turned down my excitement when i found it"

"whilst the power is not 1000w as our previous model the technology has advanced adequately to allow for a smaller motor but with exceptional results"

"the wheels make it very easy to drag along the power cable is quite long and the variable settings are useful for carpets versus hard floor"

"i clean the house at curtain level power only as it is strong enough to pick up every little fluff around the house"

"one last niggle is that the small brush head that comes with it does not click in anywhere with the other two tools"

"i was concerned this would not be as good as my old meila cat & dog due to the huge reduction in wattage but needn’t have worried"

"" also still waiting for them to pick up the useless replacement handle shell"

"i had miele hoover for over 10 years now until the engine gave up"

"however all this is made to count for nothing because the catch at the bottom of the dust collection container is complete rubbish!"

"a few minor niggles are that it creates dust strings"

"my only slight complaint is that the little brush attached to the main handle is very difficult to engage"

"probably some may find it heavy"

"it is rather bulky and on the heavy side cardio and weightlifting while you clean the house"

"i admit that i do not want to waste time looking for another vacuum cleaner"

"wirth five large furry dogs and their huge muddy paws it's quite a challenge for any vacuum cleaner here"

"i have previously brought the model that needed a bag this hoover came with all the correct heads for different flooring etc what's disappointing is this model only comes with your basic head and a click down to move to different floorings"

"our last meile still working but after 15plus years we thought we’d upgrade not been disappointed thus far👍"

"the only problem is this is sold as a dogs & cat cleaner but there is no easy way to remove the hair on the brush as this is the dog cats hair collect there "

"it’s quite tricky to empty all of this due to no release mechanism for it"

"the only thing i can find wrong with it is with the easy to use ‘comfort’ handle there is no vacuum release button so sometimes you end up pulling the rugs up"

"niggles: there's a small filter in the dust caddy that i can't figure out how to remove to clear the dust and fur from also agree with another reviewer that hair tangles itself round the turboteq brush more than other models i've used"

"its also easier to empty debris always got stuck in my dyson this one however empties easily and removing and cleaning the filter isn't a chore"

"but after comparing and knowing my experience with miele i bought this one and i am very pleased to say thise bad reviews are probably written by people who have no clue how to use a vacuum"

"lifting it is easier but it feels wrong to pull it along by the hose"

"i had to suck up the mess with my outgoing dyson so not a great start but i'll know what not to do next time"

"bought this as our dyson upright was proving frustrating and useless over rated junk"

"it’s an amazing beast but having been use to the dyson animal a nifty little creature to then try to move this around in a small flat with osteoarthritis it’s hellish"

"you have to remove the floor piece and suck it up using the hose which takes ages over a whole house"

"i would just say that i do not think it is quite as good as my miele cat and dog upright vacuum cleaner but a that is not bagless and b it was purchased before the law changed and is more powerful but also very heavy "

"it sucks the dust out of the carpet very well but sadly cannot achieve this with hair fluff"

"sorry miele!"

"i respected this company so much and have spent so much money on their products and i feel so so let down"

"despite the weight the machine is more nimble than the rather clumsy dysons thanks to the four rotating wheels"

"stand out points compared to the old miele and ear splittingly loud old dyson is how quiet this is"

"i’m sending it back since it’s under guarantee"

"do not buy unless you have nimble yet strong hands to empty filter"

"i also tried my mums upright dyson ball"

"yes the vacuum itself is a little heavy"

"also the removing and reinserting the bin is not easy and simple not saying it's difficult but it's not forgiving if you position it slightly wrong so not making it easy"

"i gave 4 stars for manoeuvrability and 3 stars for the weight but i've got a good few miles on the clock and i even find the kettle too heavy some days but you younger ones shouldn't have too much trouble"

"have to empty the container regularly as bagless but worth it as you save a fortune in bags"

"always had dysons before but fed up with poor quality"

"some other comments complain it’s heavy!"

"worth every penny however the cable a little short"

"this has replaced two dysons"

"only slight negative is the hose is a little short for what i am used to with a numatic but the hoover glides around easily following me on four wheels "

"i had heard good reviews on this hoover so did not hessitate in buying one when my old hoover gave up the ghost"

"bought this to replace the basic model which was 'borrowed' by a relative"

"easy to empty but impossible to remove the filter"

"also it’s not a noisy vacuum"

"it's slightly old school in that it can only be used by connecting to the mains so i suppose it's less convenient than a cordless but there's no substitute for 220 volts of power supplying its motor as opposed to a rechargeable battery "

"i spent a lot of time researching bagless vacuum cleaners for removal of pet hair before buying"

"the dyson vacuum lasted 2 years this cleaner one week before showing faults"

"at over £230 i am really fed up with its performance"

"so it doesn't lack power"

"this is basically miele's version of the dyson dc02 it has no bag just a removable box"

"do i regret buying this hover?"

"sure £200+ for a vacuum is quite a lot of money at face value but in comparison with the cheaper vax shark and other makes you get a lot more for your hard earned money with miele"

"on carpet it is useless at cleaning with the brush down it wont move with the brush up it sucks the carpet up with such force it's a real effort i'm a strong chap it tires you out"

"plenty of suction adequate for any home hoover had cosmetic scratches on the from of the body near the handle not sufficient to return the product but very disappointing"

"i thought my carpets were clean but with this i’ve had to empty the tank after just one room as it picks up so much"

"the so called lifetime filters got dirty after some use and washing them does not clean them completely"

"but i was growing increasingly frustrated by them breaking and the need to replace them"

"finally there are multiple filters and most of the fine dust doesn't even make it to the fine filter but is rather compacted and collected in the main compartment"

"it is poorly designed and is very leaky"

"disappointed with suction"

"i used the flat head tool on my kitchen the suction on this machine is fabulous and the rotary turbo tool on my carpets and pics show what came up i am not sure how to attach these to my review but like i said bearing in mind it was freshly cleaned and vacuumed with my old hetty big handful clumps of hair and dirt came out!"

"very poor design if you have a lot of fluff or an unexpected kirby pin or coin on the carpet : "

"the latest bagless miele is unbelievable"

"finally there are multiple filters and most of the fine dust doesn't even make it to the fine filter but is rather compacted and collected in the main compartment"

"the head will not move across the carpet unless the suction power is turned down to almost nothing"

"however the new handle is bulky and gets in your way and the attached dusting attachment is of very poor quality with few bristles so one star ⭐️ lost"

"love the design change in the carpet head that no longer needs to be dismantled to remove hair my hair is down to my shoulder blades and my siberian husky sheds like its an olympic event !"

"however the difference does seem minimal"

"spinning brush head picks up dog cat hair easily daughters long hair gets wrapped around brush not an issue it does it in every spinning brush head i also bought the large parquet floor attachment used it once spinning head is better canister removal can be a bit fiddly until you get used to it"

"and the rotating head gets clogged up and can’t be cleaned properly and it has just stopped working altogether "

"the brush that slides down the handle is pretty silly and ineffective"

"it balls it into dreadlocks and leaves it on the carpet so you have to pick it up by hand and feed it to the vacuum defeating the purpose of the invention"

"just replaced my old miele of 10 years with the miele blizzard would not of considered anything eles"

"the dust box has a bad habit of opening as you pull it from the main unit showing your clean carpet with dust"

"it’s completely hopeless in carpets i have to go over everything on my hands and knees to pick up hair and fluff"

"after reading mixed reviews on this product and in desperate need of a replacement for the 17 month old vax which is unfit for purpose we have returned to miele"

"just a pity they haven’t designed a smaller head that works better than the one i purchased"

"its suction was a bit too good making the fibres on my carpet stand up up and not moving on my hardwood floors i found i was over exerting myself it gave me back pain!"

"on youtube miele has a demonstration with a power handle that never arrived in my box"

"the small brush head is not much use as it's built into the handle so has limited reach but that's the only gripe"

"i had a dyson for a few years but was never really happy with it so when the hose split i decided it was time to change it"

"also it is pretty flimsy the plastic moves and i can see it breaking at some point"

"it is slightly more bulky than my last cat and dog but still just about fits in the same cupboard"

"last thing which is very small is when i empty the dust there is a small built in plastic compartment for smaller particles of dust"

"not good for stairs as too heavy and inappropriate shape"

"it's doing an awesome job of getting up the dog hairs and it seems the deep down ones too the dyson failed to get"

"my miele cats abd dogs 2200w died a few days ago after 14 years if hard work andibstarted to look for a replacement"

"extremely disappointing and i wouldn’t buy again"

"the suction is mega"

"requires a lot of effort to use on carpet and would not be suitable for someone frail"

"only one criticism so awkward to unravel long hair or threads from the roller brush bar even after cutting as instructed"

"really bad vacuum cleaner which is ridiculously heavy and hard to use and doesn’t suck up very well"

"you can't get the canister into my bin it's a cylinder bin not a rectangle so mostly i empty it into the compost bin outside"

"not had it very long either"

"in addition to all that it just kept cutting out for no reason so returned for a miele bagged model"

"however it's also pretty light quiet easy to manoeuvre picks up an obscene amount of dust is really well designed apart from the dusting brush attachment not having anywhere obvious to live and feels incredibly well built"

"it vents out from the rear side and not the back which has the occasional annoying result of blowing away any pile of dirt you may have pre swept"

"poor thing lived a long and exhausting life"

"it is not too difficult to lift however it is quite bulky which means it is harder to use on stairs"

"this one is 50% useless in my opinion"

"it’s heavy so i don’t take it upstairs but great for when you want a serious hoover not a handheld"

"i gave it a two star for weight as it’s not very light but it’s no heavier than any other vacuum cleaner tbh"

"miele customer service then sent me the wrong part a new handle shell without the electronic bits that are faulty"

"it’s much quieter too so i have been able to hoover in the evening without disturbing the family too"

"love the design change in the carpet head that no longer needs to be dismantled to remove hair my hair is down to my shoulder blades and my siberian husky sheds like its an olympic event !"

"and the rotating head gets clogged up and can’t be cleaned properly and it has just stopped working altogether "

"but bags are expensive even the good copies and changing them tends to be messy"

"one last niggle is that the small brush head that comes with it does not click in anywhere with the other two tools"

"the down side is that it's big and heavy difficult to clean the stairs because the you have sometimes to carry the machine with you which is heavy"

"this is a little cumbersome to pull around i must admit but man does it suck!"

"upholstery tool is basically useless"

"however as soon i saw this particular model i knew it wouldn't be suitable"

"other tools click onto it but the duster does not"

"this vacuum is large bulky and heavy suited for mainland europe rugs and hard floors but not full british floor carpets need an upright vacuum with a better brush"

"i purchase an additional head and that for the money is inflexible in the movement once attached and really just a piece of plastic!"

"that i had the hoover on the wrong setting!"

"have been sucked into the dyson phenomena for years each time saying i won't buy another and this time i didn't and how glad i am"

"i naively thought that surely by now miele would have improved this massive flaw but they haven't"

"i think they are all great at first then we ruin them"

"other functions include 4 suction strength and my days the they are all lethal"

"the separate dust compartment reduces how often you need to empty it and emptying it is much easier than other products"

"works like a dream on carpet upstairs and hard wood downstairs"

"i use it on all my floors which include carpet engineered wood laminate and ceramic tiles"

"all small difficult dog hairs are captured great vacuum cleaner!"

"this feels like its lost a lot of suction compared to the c3"

"after reading mixed reviews on this product and in desperate need of a replacement for the 17 month old vax which is unfit for purpose we have returned to miele"

"it has a small triangle sort of filter that you need to take out and clean again the reviews said that this was difficult and they were right again"

"the lead is too short which is very irritating but my main complaint is with the catch on the plastic container where the dust is stored"

"i would recommend buying the turbo head as an extra as it is really useful for hair on carpet"

"iwas a little scared because of the few bad reviews here"

"it’s heavy it doesn’t like carpet or rugs the bag less system does not work it realises the dust before you get to the bin "

"the standard head does suck the carpet so strongly that it lifts so i needed to turn down the suction this head is better for getting into the edges than the turbo one"

"also it sucks up everything and i mean everything"

"buy cheap buy twice"

"it falls apart easily and the bits come off"

"it cleans so well hard wood tile and carpet even with a short haired dog that sheds every day and 4 messy kids"

"it can be set to the lowest suction level and then it can be pushed around a bit however it does not pick up anything"

"i only just realised as on the amazon picture there isn’t a power handle"

"happy with the product don't have pets"

"however i don't find the vacuum follows me around easily as it is quite big and heavy in hindsight i wish i'd bought the lighter bagged version"

"the suction hose holder is only accessible when the vacuum cleaner is flat on the ground and not like the last miele cat and dog when it was on its end which is much more space efficient"

"it is not too difficult to lift however it is quite bulky which means it is harder to use on stairs"

"last thing which is very small is when i empty the dust there is a small built in plastic compartment for smaller particles of dust"

"plenty of suction adequate for any home hoover had cosmetic scratches on the from of the body near the handle not sufficient to return the product but very disappointing"

"it constantly goes into stop mode and despite the filters and the pipes being cleaned regularly it has very little power"

"the model we chose was not for cats and dogs fur but we soon found that the cleaning head for short pile carpets was the model for c&d"

"i didn’t know my carpets could get that clean"

"scrap all other brands you haven't owned a decent vaccuum until you have a miele was recommened by childrens hospital 20+ years ago tried few other brands last few years due to trying to find alternative ways of cleaning due to disability gone back to miele there is nothing and i mean nothing close to it"

"when not using the hoover there are 2 slots to hold the pipe up with the hoover down flat or vertical"

"if you have wooden laminate floors then the parquet attachment head is great just glides across the floor effortlessly"

"does not collect any hair and leaves little trash"

"this model does not have an air outlet feature on the handle so there really is no ways around it"

"now i am very happy with the hoover but have given it 4 stars only because it is quite heavy and bulky to store"

"expensive dysons etc"

"the suction is adjustable depending on the type of carpet or flooring at its top setting it is great sucks my long hairs out of the carpet and pet hairs too"

"now i am very happy with the hoover but have given it 4 stars only because it is quite heavy and bulky to store"

"and yet the vacuum cleaner can't handle my carpets"

"without that feature you can't change the power setting it stays on full so i can't vacuum my carpets"

"and the rotating head gets clogged up and can’t be cleaned properly and it has just stopped working altogether "

"was going to get a cordless hoover but held off because i hadn't heard a lot of good things needed a good hoover because of my chihuahua hairs which have been sending me mad"

"i never thought i could feel so annoyed at an inanimate object"

"then i tried the turboteq head it's amazing!"

"i purchase an additional head and that for the money is inflexible in the movement once attached and really just a piece of plastic!"

"this is only 900wts"

"it cleans so well hard wood tile and carpet even with a short haired dog that sheds every day and 4 messy kids"

"for the money it should be a lot better"

"only criticism is its very heavy to lug about"

"yes it’s heavy but it trundles along behind but probably the best vacuum ever owned so powerful only downside is the manual which is terrible it comes with two heads a turbo brush head and hard floor head !"

"i will find someone to repaid my old hoover!"

"not heavy to pull"

"luckily to my utter surprise the hoover itslef didn't receive any damage so i am not proceeding with a replacement"

"a year on and the suction is very poor"

"finally there are multiple filters and most of the fine dust doesn't even make it to the fine filter but is rather compacted and collected in the main compartment"

"my dyson died on me so i bought the miele blizzard and what a buy!"

"it's very good but even this dyson is not as good as miele blizzards cx1"

"it is poorly designed and is very leaky"

"the lead is too short which is very irritating but my main complaint is with the catch on the plastic container where the dust is stored"

"my only slight complaint is that the little brush attached to the main handle is very difficult to engage"

"miele : i am concerned that nearly every sales outlet described the product differently and this model when stored upright does not attach the wand"

"only small hiccup the small hose brush is awkward for use it is made part of the wandering hose and is not detachable"

"bit of a trouble cleaning the head"

"it’s a bit heavy but compared to the performance it’s not an issue"

"cable is too short"

"yes it’s heavy but it trundles along behind but probably the best vacuum ever owned so powerful only downside is the manual which is terrible it comes with two heads a turbo brush head and hard floor head !"

"a little awkward on the stairs as it’s big and heavy"

"also the fabric of the filters is delicate and not all are washable which makes it difficult to clean"

"however it goes on wheels for most of the time so weight is not a real issue after all"

"the pipe did not click in to the handle properly after 12 months use and after 18 months it doesn’t click in at all now making it really awkward to use"

"but i'd avoid miele in the future because of the poor customer service"

"had this for about 6 months no loss im suction and this thing still picks up all the dog hair and is even used to clean out the guinea pig cage"

"my sister's got dyson big ball and her filter stayed clean for more than a month before you could tell that it needs washing"

"additionally the suction appeared to be getting poorer every time i changed to a new model"

"and the instructions for cleaning the different filters are hopelessly complicated involving using only water for some parts but not others make sure you don't use detergent on this as it will permanently damage it etc nightmare"

"unless i had some faulty model miele bin doesn't really lock tightly like dyson's"

"boughtnes this to replace old meile hoover great machines and got it with prime next day delivery so cant fault anything"

"good suction but bad design of head"

"brush attachment is flimsy and thin"

"i love the turbo head"

"will see if it solves the problem"

"only issue is hair is very easily caught up in the mechanism"

"the only problem is the remote as you have full control of dobbie so it can be very easy to lose a couple of hours making dobbie zoom around your homemade rally course lol 10 10"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"prompt response from firm when it stopped working and they advised how to repair it quickly"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"my particular model seems to run out of power after 25 minutes or so well under the 100 minutes runtime so i would recommend giving it a good charge before using it i think it might be a problem with the batteries who sometimes develop a fault and develop a memory that they are fully charged when they are not"

"the product worked really well but suddenly developed a fault but this was immediately rectified by the company under warranty"

"it really is the best machine i have purchased for us in a very long time and like many others i wish i had bought it a lot earlier because this little guy certainly takes over most of the hoovering and brings up carpets and hard floors every time"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"a total waste of £200!"

"it has a large dustbin which is able to hold garbage for several cleans without overfilling"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"in order to keep the flat clean we would need to hoover 2 3 times a week which becomes extremely tedious after a while"

"i've always hated vacuuming"

"i like robert the spruce to go to work at 8am on mondays wednesdays and fridays i let him loose upstairs on a saturday"

"so when it malfunctioned in mid february i was very disappointed!"

"really annoying "

"i have to lift my chairs off the ground before i turn my eufy on which is a huge nuisance"

"you hear so many horrible stories about companies with terrible customer service?"

"over all we couldn’t use it due to our house layout"

"you hear so many horrible stories about companies with terrible customer service?"

"we had to get rid of the bedside tables because he enjoyed getting stuck under them it doesn't really pick up 100% of rubbish it doesn't easily find its base sometimes the brushes fall off and they actually get deformed quickly"

"one tip our naughty eufy managed to lock itself in our bathroom so it's best to put door stoppers just in case"

"it does have the capability of returning itself to the base station but again i don't really care about that"

"i also had an small issue with the vac and the supplier swapped it out with no issues"

"everyone told me i was crazy and wasting money on useless toys"

"it copes with going over most mats and rugs all bar one very chunky one which i can use the spot clean function on"

"the first few times you use this you will have to empty eufy every 10 20 mins as for obvious reasons the collection chamber needs to be small"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"keeps going for a couple of hours before needing recharge"

"some reviews mention that it doesnt always pick bits up over the course of a whole 'cycle' the hoover passes over the same area more than once allowing it to pick up any missed bits"

"the sun is confusing the drop sensors underneath the machine and eufy is assuming the sudden difference in the tone of the floor is a potential drop hazard"

"the robovac does handle my longer pile carpet quite well but will leave streaks in the carpet from the wheel"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"i have never seen or used one of the more expensive robovacs but cannot imagine that the basic cleaning of those machines would surpass the eufy 11s"

"can get stuck in a large room and clean some areas multiple times and completely ignore others"

"i have one rug which eufy easily travelled across and the rest is tiled flooring so it shouldn't have been a problem at all but the rubber on the guard warped and eufy then made a loud vibrating noise too loud to ignore"

"had a minor fault with noise from one of the side brush motors and as it's not a serviceable item replaced without fuss within days"

"i also bought the 11 for my elderly parents as they cannot do hoovering anymore due to arthritis and chronic fatigue"

"the only thing that annoys me is the loud beeping noise on occasions like docking or finishing charging itp"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"the human hair gets stuck in the rolling brush at the bottom which i find very difficult to clean"

"wouldn’t surprise me if i’ve pressed something i shouldn’t!"

"i've only had the robovac a week and am constantly aghast at how much dirt there is from a seemingly clean floor"

"i really thought it would be a piece of junk but got it just out of blind hope"

"it hums around over carpet and tiled floors with ease and even copes with the hair from our aging chocolate labrador"

"it is very weak on collecting dust from carpets"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"40 minutes later i was sat very smugly sipping my tea as robbie the robot finished the entire downstairs"

"it also generally manages to return to its charger creeping silently along the walls with its red light sadly flashing as it feels its way back to base"

"it's a shame it can't clean stairs!"

"however i have following concerns which made me return this very next day 1"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"i had serious doubts about a robot hoover but decided to try it without expecting much"

"i actually felt redundant at first"

"couldn't afford a very expensive one so did my research and this little guy seemed quite highly sung"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"press a button and no more dirty carpets!"

"it's the only solution when you've got two shedding dogs!"

"one small annoyance is the tendency of the rotating side brushes to drop off during use"

"it has no trouble climbing up rugs and doesn't often get trapped though like with all robovacs you have to clear wires and small objects out of its way"

"so far it has not trap itself in a loop and manage to move on with a few bounces "

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"the main cleaning mode is at little disappointing the robovac seems to move around at random in this mode making cleaning much more time consuming than a more sensible path"

"cons: if you have messy rooms that have cable empty boxes lying around the vacuum cleaner will not work very well"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"having been doubtful about the concept of robot vacuum cleaners i was persuaded to try the eufy 11s during the black friday sale"

"quiet operation no problem to go back to charging station"

"the ultimate problem was the price"

"it impressed since eufy has entered home have hardly used our hoover"

"he won't pick up anything too big and tends to randomly cruise around the floor but he picks up dust sand fur glitter and random fluff"

"it does like to beach itself on various things and emits a pitiful beep when it does so i tend to run it when i'm home"

"i have tried to get this vacuum return as one of the front brush is not rotating correctly and vacuum keeps stopping half way around the room"

"obviously it wandered around aimlessly rather than finding its base station once the battery ran out"

"it asks for a 6 foot radius to put the charging point plus it has to be on hardwood it then said it can’t be near anything that it can go under otherwise it might get stuck"

"it takes up so much dust and dirt off our wooden floors everyday and it has a large resevoir for the dirt"

"the robovac doesn't have a good sense of direction and travels around rather randomly but manages to cover all of our moderate size apartment in one go"

"the memory app controls etc are of little value to me and an unnecessary cost"

"it works in a very haphazard way at first i though oh no it’s missing loads of bits and then goes to another room before it had done the first one properly but no need to worry it comes back and finishes every room properly"

"i've used it every day and still it misses many places"

"now the reason that i returned eufy"

"it picks up really well and even does a little shimmy to get edges"

"we have two dogs and so we were forever hoovering up after them"

"i bought two of these and they worked great until i moved house where they both decided at different times to throw themselves down the stairs and off a landing area to the floor below"

"the eufy doesnt always pick up everything on the first round granted but eventually gets it all and with no effort!"

"it is very erratic and does not seem to go all over floor"

"soundhow finds its way into every room and return itself to the doc"

"most of our flat is medium pile carpet and that doesn't disturb the robovac at all"

"it's a chore time is precious and we hate vacuuming but felt there was no way a little robovac would compete with our dustbusting big machines"

"let’s see if it is as good as my little eufy"

"very helpfull little gadget"

"that was until this little fella arrived"

"great little helper"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"as many have already mentioned eufy doesn’t like loose laying cables nor rug tassels but then what vacuum does?"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"our needs were simple: clean a two bed flat with no carpets only wooden floors in one go"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"only small criticism is that sometimes it gets stuck trying to mount the edge of our dining table plinth"

"only had it a short while but so far i can’t really fault it"

"i don't have experience with robovacs so can't compare it to different model and my opinion is based solely on my experiences but my god how good he is"

"75 minutes cons: the cleaning cycle is random but this is more than sufficient for an entry level robot vac"

"if this happens it deposits a little clump of hair on the floor so i just stop it and empty the blockage which takes 3seconds and restart it again note its only hair that builds up all the dust seems to still go into the waste container"

"they did send me another one to try but the same thing happened 3 weeks later the rubber warped and vibration started again"

"i have dogs and a parrot so they do create some mess and this has dealt with everything thrown at it"

"you have to be sure to secure loose cables rugs and get papers clothes up off the floor otherwise they'll get tangled up but otherwise you just switch on and off it goes"

"everyone told me i was crazy and wasting money on useless toys"

"got it running each day and never had many issues"

"all i have to do is remember to empty the dirt tray when he's finished"

"in a very dusty house with a very sheddy cat and a fairly sheddy long haired owner who traipses compost everywhere i had doubts he'd keep up but he does"

"it works great downstairs and our anxious dog doesn’t mind it"

"the anti fall mechanism stops it from falling down the stairs"

"after the first week it seemed to loose sync with the time and so attempted to start cleaning at seemingly random times during the day evening"

"the only preparation needed is to pick up stuff you don't want obstructing the vacuum and then press play"

"we have tiled wooden and carpeted floors in a largish house and eufy does a floor at a time with no bother"

"cancelled the cleaner"

"don't forget to empty it every 2 times rarely gets stuck has excellent sensors low meaning it can get under the bed etc"

"bottom line money well spent!"

"it once got trapped in my bedroom and wrecked it!"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"it’s great i would highly recommend this vacuum but you need to have a tidy house and no tasseled rug or it will get stuck!"

"you just need to empty the little container once a week and occasionally wash the brushes and filter but otherwise it’s gets the job done and your hoovering days are over"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"the dog's not that keen as eufy keeps bumping her when she's just about to drift off to sleep but its merely a minor downside!"

"you do need to make sure no cables or clothes are lying around as per instructions"

"the dustpan size is small so you may need to empty it after two runs"

"so far it finding its way back to the charging station is a bit hit and miss but its early days"

"also still obsessively cleans the same area but misses other areas"

"it started giving problems"

"you do need to check the brush and remove any dog hairs after it’s done a clean but this is easy as is the emptying of the dust container"

"if you have dinning chairs nice packed on the side on the dinning table the vacuum will skip this part all together"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"i never write reviews"

"occasionally it climbs up on a rug and gets itself stuck and i have to rescue it"

"it did get stuck on my bar stools and table but other than that the random navigation did clean my house surprisingly effectively"

"i thought about buying this for a long time as i didnt hink it would be as efficient as a 'normal' hoover but i was proved wrong massively!"

"silly mistake much regret"

"bumps into more than i expected even white cupboards so i hope that doesn't cause damage in the long term"

"it is just something we will need to plan for before leaving eufy to function while we are out of the house in the summer but it's by no means a deal breaker"

"i really thought it would be a piece of junk but got it just out of blind hope"

"have had the 11s in my wish list for some time having missed the discount during prime day 2018 so i was pleased to see the product further reduced on black friday"

"the ‘big’ vacuum cleaner only comes out every few weeks now mainly to do the stairs and some inaccessible corners"

"supposedly better for medium pile carpets too"

"30pm the floors are clean it's a lovely feeling i wish i'd got one sooner!"

"it has a good price point and overall features without being either too basic or too complex"

"i've tried everything to reset her timer but nothing works"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"it manages carpets hard wooden flooring and can get on and off rugs just be wary of tassels and stringy items wires cords as they will get entangled easily"

"don't get me wrong pet lovers will still need a bigger machine from time to time but for daily maintenance this little robot is remarkable"

"wish i’d kept the box to be honest so i could return"

"the rug is clean because it seems to really get all the surface fluff along with all the little bits of dirt and it is a white rug"

"doesn't just blind bump into things and reverse will feel what's it bumps into multiple times then decide if to create course around it such as leg chairs"

"i haven't had one before so don't have anything to compare to but i'm equally delighted and disgusted in its cleaning ability"

"i've had it for about 4 days now and i find that it misses some spots although i run it twice a day"

"however we purchased it in the winter when the kitchen was dark now that we've reached the spring and we're getting more sun this vacuum is next useless"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it is difficult to leave this un attended"

"it appears to charge but when i try to set it off hoovering nothing happens and now the light doesn't go on when it's charging"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"on the plus side it rolls over and vacuums my rugs and mats without any problem whereas my upright vax will try to suck everything up edit: took down 2 stars as it keeps knocking into my furniture causing dents and scratches even though it is supposed to have a sensor and stop before hand"

"too haphazard for my liking and i will be looking for one that can map out the room"

"poor ‘kevin’ has been working hard since arriving home yesterday what can i say i am delighted on how well he is cleaning"

"it cleans well on both hard services and short pile carpets and a full charge is enough for it to do the whole of the ground floor or 1st floor of a largish 3 bed semi and return to it's charging dock"

"it only misses a star because the cat was scared of it and i have to take his opinion seriously or he'll do a poo in my shoes"

"while less powerful i suppose the eufy spends an hour cleaning a room that i'd spend 5 or 10 minutes on with the upright"

"so easy to use incredibly effective i am constantly vacuuming my living room with a dyson stick but despite this this little darling still managed to pick up a pile of stuff quiet funny wish i had one now!"

"this gradually got worse over time so i regretfully made the decision to return my eufy within the 1 month return window"

"love how it detects the edge of the stairs and stops so don't have to worry about it falling"

"our house has the bedrooms downstairs and it doesn’t fall down the stairs i felt nervous letting it go free but i shouldn’t have the sensors kick in and it didn’t fall!"

"when you're fed up playing with him you just press the docking button and he makes his way back to his docking station"

"very low noise and picked up all the bits"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"we didn't have this issue with our similarly priced v7 vacuum which we only replaced due to a flood damaging it!"

"the only downsides that she reported: need to empty the dirt collection box frequently as it picks up so much"

"we use it mostly on tiled floors but sometimes let it loose on carpets"

"i have a very hairy dog and it's sucking up every follicle no prob"

"i never knew my house was so filthy!"

": p main issues are: easily gets stuck in cables i have a recessed floor mat inside the front door it gets permanently stuck in drags floor rug corners up or moves them if they have tassels don’t leave clothes on the floor although shoes are usually ok rarely it gets stuck in some awkward place behind some furniture but in the months i’ve had it that only happened twice"

"don’t watch it you’ll waste so much time 😂"

"it goes randomly there's not intelligent route"

"however it just runs until the battery dies it doesn’t know when a room is completed or return to base for a recharge"

"at the moment it gets full very quickly with hair but i’m hoping that might slow down soon"

"bought in nov 2018 so outside the returns window anyone had similar issues and resolved them?"

"i almost went along with the ‘shark’ craze but at the last minute i saw this in the black friday sales and took a chance and i’m so glad i did"

"where it's not so good is that i can't tell it what days to start cleaning automatically it's all or nothing"

"after using it for a week i find it still cannot replace the traditional vacuum cleaner however it has been picking up a lot of dust"

"it also gets itself stuck a lot"

"after 13 months of using it once per day the right hand brush motor has stopped working and refuses to spin"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"i had a neato before and it kept giving me lots of problems this one is solid and does what it says"

"hi my eufy is broken i don't know how to contact seller to fix or replace and return"

"the only thing which can be seen as negative part is the small conteiner"

"so the hoover isn't one of the smarter ones so it will bob around the room in a random pattern but that is hardly a big issue as it does this for around an hour before it goes back to its base for a recharge"

"beware on stairs though as the sensors need a light room carpet to work properly"

"if this stays a problem i will just return the model and get a new one"

"also the hair all wrapped around it's kind of impossible to clean and trying to clear the bristles makes me waste more time than actually taking my actual hoover and just using it all over the flat"

"you have to move furniture of course for a more complete clean but this is far less of a grind than vacuuming everything by hand the old way and it does in fact get into some places that are hard to reach with an ordinary vacuum cleaner such as under couches and low tables"

"dusty the dusty slayer continues to go where no man has gone before"

"i expected an impossible tangle and a long session with scissors but no it all unravelled in minutes with no apparent damage to either watson or the yarn"

"the suction is not very good as it left talcum powder dust and didn't pick up everything"

"i normally go around with my dyson at least four time a week and there is only two of us in the house this robot still picks up dust and hair a all the little bits that the dyson seems to leave behind"

"clarence can get tangled in cables and her tip was to tuck under rug fringes as his suck can unravel them"

"i have replaced the brush followed the support advice but it’s definitely broken"

"it was the daily hair issue that made us think of a robovac that vacs as we work or sleep"

"the only minor downside is the dust collecting bin is on the small side so to begin with it may need emptying more often"

"normally that would mean having to buy a whole new one and throwing it out which is really wasteful but eufy support is the best ever"

"i have named it dobby my house elf and had to dobby proof the house a little making sure there are no trailing leads and looking out for things he could get snagged on"

"i have a dog who malts galore and this has saved me and my back having to hoover every single day"

"having googled this bizarre experience it seems this is a common problem"

"+ eufy can climb small inclines easily so it useful if you need it to go over thick rugs cons: the battery does seem to run out more quickly than other vacs i have and the charge also takes longer a few hours to fully charge the brush mechanism does need regular cleaning as hair becomes wound around the moving parts reducing the cleaning capability eufy does miss spots due to its random moving pattern but regular cleaning programs mean this isn't a real problem overall i'd definitely recommend eufy"

"robovac 15c max may be a better option for the ones who have similar concerns as me"

"the vacs have their quirks places where they get stuck or can't cope with"

"the only thing which can be seen as negative part is the small conteiner"

"for the lazy house cleaners"

"the place i got it from no longer sells the so i couldn't have a replacement"

"i have a chronic health condition which makes regular vacuuming not possible for me so i honestly say this has been life changing and a true weight off my mind"

"they identified there was a problem and despatched a replacement without hesitation"

"it goes under beds and wardrobes perfectly carpets and my hard wood flours brilliant occasional it misses a bit and i just use the remote control to send it where i want it to go"

"one upside is my cats who would normally only be seen for their dust when i got the henry out sit peacefully watching eufy wander around only getting upset when it heads for them and with a look of distain have to move out of its way so far they’ve not been tempted to take a ride but you never know!"

"half the fun is just watching her bump into stuff and figure her way about the house"

"it really helps as my daughter has multiple food allergies and it just cleans up the crumbs with the press of a button and i can carry on with whatever i'm doing"

"i can’t reccomend him enough!"

"he deals with the tangle of chair legs under the table cleans hard floors and carpets well and seldom gets stuck in the process"

"my wife and our bemused bichon frise watched as this new gadget did its thing around our kitchen"

"seems to pick alot of dirt up well"

"recently we had a problem because we noticed the robovac was making a very loud noise which was not common"

"only gripe is it's a little bit noisy"

"firstly it works straight out the box it couldn’t be any easier"

"really good product lovf the way ot cleans floors"

"i never thought i needed this in my life in fact i didn’t even really know they existed and bought on a whim in black friday sales"

"i don't trust them and wouldn't recommend them to families with children if they are to be used upstairs"

"with more advanced models it's easily rectified but this one cannot recognise the danger and will get stuck repeatedly which is why it's sadly not a good fit for my flat"

"now it is finally clean with very little effort"

"if you don't mind the cons then get it"

"it's also very low and gets under a couple of things the housemile can't"

"secondly and more seriously after a couple of weeks i noticed the eufey started to become noisier which i think was down to a fault on one of the side brush motors"

"the robovac was my reward for hard work over the summer and i wasn't sure about it as it sounds lazy the price was relatively low and i thought maybe it was rubbish"

"at first i thought it wasn't doing much but i change my mind when i empty the dust compartment"

"i bought the slim versions eufy and quite honestly i now could not manage without"

"three hairy dogs in our house and this little beast keeps the fluff at bay!"

"i would agree have enough app's on my phone didn't want any more"

"even the edges of rooms are done well with the little spinning brushes flicking all the muck into its path"

"they both do the job well but the 11s being slimmer is best for me as it gets under more of my furniture where the 11 could not"

"ok on occaision he gets a bit lost and disappears to the kitchen for longer than i think is necessary and he has tipped over the thick rug once so i haven't programmed him to clean when i'm out but another reason is that i just love watching him work"

"i cannot believe that i did not get this earlier"

"i was surprised how quiet it is in my opinion too though the battery hold could be better i find if i have fully charged it then leave it a few days off charge there is little left when i set it off for a clean"

"also it runs out of battery if not used for a couple of days which is super annoying because sometimes i would just like to go and use it without having to think about it"

"the other thing that i didn't like was that it went in all different directions as in"

"my opinion is that they are not safe for purpose it put myself and my family in danger and they did exactly what the company advertises that they won't do "

"before this happened i loved them and would still love a replacement for downstairs but definitely not upstairs"

"only small niggle is it is marking my wooden furniture legs where it has bashed into them repeatedly so i am having to remember to set up barriers before i use the vacuum to avoid this"

"if it loses a brush just flip it over and push it back in place"

"looks rather lost in the room and missing many spots"

"i feel like the battery on mine might be a bit faulty though as he seems to get much longer from his and mine seems to regularly run out of battery before it's even able to make it back to the base"

"but that was my fault as it is the sort of obstacle he can't deal with"

"if you don't maintain eufy then you will not get the best results"

"this is the only reason it doesnt get 5stars from me"

"we ended not being able to use it due to asking for a lot of things in the room layout that we couldn’t do"

"the only issue is that the dust container really does have to be emptied every time you use it as it doesn't hold much and the filters clog up very quickly"

"it cleans so well it has a great design and i cant imagine not having it now!"

"to be honest i'm not bothered with this"

"the major one which resulted a broken gear on the wiper and a return it stucks on thick carpets or mats and can not move for minutes"

"i will never be without one!"

"after reading the wonderful reviews of other users i ventured to have my own robot and since then live has never been the same!"

"on another occasion he found his way into the study but managed to close the door on himself and was therefore stuck in there"

"i bought it in desperation"

"if it does get caught on something shoelace cable it makes a few bleeps and whacks on its red warning light and then sits there waiting to be rescued we live in flat so no stairs or other hazards to avoid so cannot comment whether this would be an issue"

"it does take a random path to cleaning but that really doesn’t matter it cleans"

"just make sure you move cables as it does get stuck"